Privacy Policy
Review how Quantum Edge collects, uses, and protects your information.
QuantumEdge ("QuantumEdge," "we," "us," or "our") values the privacy of our users and is committed to protecting personal information collected through our website, community platforms, and services.
This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you access or use our services.
1. Information We Collect
We may collect personal and non-personal information including, but not limited to:
- Name and email address
- Billing address and subscription details
- Phone number (if provided)
- Technical data such as IP address, browser type, device information, and usage data
Payment information is processed securely by third-party processors such as Stripe. QuantumEdge does not store full credit card numbers or sensitive payment data.
2. When We Collect Information
We collect information when you:
- Register on our website or community platforms
- Purchase or subscribe to a membership
- Contact customer support or billing
- Sign up for communications
- Browse or interact with site features
3. How We Use Your Information
QuantumEdge may use collected information to:
- Process transactions and manage subscriptions
- Provide access to services and community features
- Respond to inquiries and support requests
- Send account, billing, and service communications
- Improve website functionality and user experience
- Comply with legal obligations and enforce policies
QuantumEdge does not sell your personal information.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance user experience, analyze website traffic, and store user preferences. You can disable cookies through your browser settings; however, some features may not function properly.
5. Third-Party Disclosure
We do not sell, trade, or rent personal information. We may share information with trusted third-party service providers who assist in operating our services, provided they agree to keep such information confidential.
We may also disclose information when required by law, to enforce our policies, or to protect rights, property, or safety.
6. Third-Party Links
Our services may contain links to third-party websites. QuantumEdge is not responsible for the privacy practices or content of those sites. Users are encouraged to review third-party privacy policies.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
8. Data Breach Response
In the event of a data breach affecting personal information, QuantumEdge will notify affected users within a reasonable timeframe, consistent with applicable laws.
9. Email Communications and CAN-SPAM Compliance
We may send emails related to accounts, subscriptions, updates, or marketing communications. Users may opt out of marketing emails at any time using the unsubscribe link or by contacting us directly.
10. CCPA Privacy Rights (California Residents)
California residents have the right to request disclosure of personal data collected, request deletion (subject to legal exceptions), and request that personal data not be sold. QuantumEdge does not sell personal data.
11. GDPR Data Protection Rights (EEA Users)
Users in the European Economic Area have the right to access, correct, erase, restrict, object to processing, and request data portability. Requests will be addressed within the timeframe required by law.
12. Children's Privacy
QuantumEdge does not knowingly collect personal information from children under the age of 13. Our services are intended for individuals 18 years of age or older.
13. Changes to This Privacy Notice
QuantumEdge may update this Privacy Notice at any time. Changes are effective immediately upon posting.
14. Contact Information
For questions or concerns regarding this Privacy Notice, please contact:
- Customer Support: support@quantedgeai.co
- Billing and Payments: billing@quantedgeai.co
- Internal or Staff Communications: team@quantedgeai.co